Privacy Policy mohd8

1. Introduction

This Privacy Policy is issued by mohd8 ("we", "our platform") and applies to all users who register, access or use the services provided on the mohd8.org website. This document describes our data protection practices and your rights as the owner of that personal data.

By registering an account or continuing to use mohd8 services, you agree to the terms stated in this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact us to request deletion of your account.

mohd8 reserves the right to update this Privacy Policy from time to time in line with changes in legislation, technology or the services we offer. Any significant changes will be communicated to you via email or an in-platform notification.

2. Information We Collect

In operating the mohd8 online gambling platform, we collect several categories of information depending on the type of interaction you have with us. This information is required to provide a safe, fair service that meets international licensing requirements.

Account Registration Information

When you register a mohd8 account, we collect information you provide directly, including:

• Full name as it appears on your MyKad or valid identity document
• Identity card number (MyKad) or passport number
• Date of birth — for age verification (you must be 21 years of age or older)
• An active and reachable email address
• A mobile phone number registered in Malaysia
• Your account password, which you create yourself (stored in an unreadable hashed format)

Financial and Transaction Information

To process your deposits and withdrawals, we keep transaction records that include details related to the payment method you use, including e-wallet information, bank account numbers (to the extent required for FPX processing), and information related to any cryptocurrency you use. The minimum deposit is RM30 and the minimum withdrawal is RM50.

Usage and Technical Data

We also collect technical information automatically when you use our platform, including IP address, web browser type, device operating system, pages visited and session duration. This data is used solely for security purposes, improving user experience and internal technical analysis.

3. Purpose of Use

All information collected by mohd8 is used for specific purposes directly related to the operation of our platform. We do not use your data for unrelated purposes without obtaining your consent first.

Identity Verification and Account Security

Your registration information is used to verify your identity, confirm that you meet the minimum age requirement of 21 years, and protect your account from unauthorised access. This process is part of our obligations under international licensing.

Financial Transaction Processing

Your financial data is used solely to process your deposits and withdrawals securely. Whether you use Touch 'n Go eWallet, DuitNow, FPX, ShopeePay or cryptocurrencies such as USDT, BTC or ETH, every transaction is processed strictly in accordance with our security protocols. Withdrawals are typically processed within 1 hour.

Service Communications

We use your email address and mobile number to send important information related to your account, including transaction confirmations, security notifications and policy updates. These communications are part of our core service and cannot be fully disabled.

Service Improvement

Usage data collected in aggregate helps us understand how players interact with the platform, allowing us to improve the playing experience, streamline website navigation and maintain optimal technical performance.

Legal Compliance

Like any licensed operator, mohd8 is required to keep certain records and may be obligated to disclose information to relevant authorities when required to do so by applicable law or a valid court order.

4. Information Sharing

mohd8 does not sell, rent or disclose your personal information to third parties for marketing purposes. However, there are limited situations where we need to share certain information with trusted parties to allow us to operate the platform properly and securely.

Payment Service Providers

To process your financial transactions, we work with recognised payment service providers, including payment gateways for FPX, e-wallet providers and cryptocurrency platforms. The information shared is the minimum required to complete your transaction only.

Platform Technology Providers

Our platform relies on selected software and cloud infrastructure providers. These parties may process your data as part of their services, but they are bound by strict data confidentiality agreements with mohd8.

Legal Requirements

mohd8 will disclose user information to authorities only when required to do so by applicable law, a valid court order, or in cases involving a serious security threat. We will not disclose more of your information than is necessary in such situations.

5. Data Storage and Retention

All personal data collected by mohd8 is stored on servers protected with strong data encryption. We use a combination of physical and digital security measures to ensure your data remains protected at all times.

Your account information is kept for as long as your account is active. After account closure, mohd8 will retain the required records for the period specified by applicable licensing and legal requirements before the data is fully deleted.

Financial transaction records are kept for a longer period to meet audit and international licensing compliance requirements. This data is stored in encrypted format and can only be accessed by authorised personnel in specific situations.

6. Your Rights as a User

As the owner of your personal data, mohd8 recognises and respects your rights. You may exercise these rights at any time by contacting our customer support team.

• Right of Access: You have the right to obtain a copy of the personal information we hold about you.
• Right to Rectification: If any of your information is inaccurate or out of date, you may request that it be corrected.
• Right to Erasure: You may request the deletion of your personal data, subject to mandatory data retention requirements under applicable laws.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances.
• Right to Restriction of Processing: In certain circumstances, you may request that the processing of your data be restricted while a related matter is being resolved.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another platform, to the extent technically feasible.

To submit any request relating to the rights above, please contact our customer support team via live chat available 24/7, or by email at [email protected]. We will endeavour to process your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

The mohd8 website uses cookies and similar tracking technologies to improve your experience while browsing our platform. Cookies are small text files stored on your device that help us identify your session.

Essential Cookies (Required)

These cookies are required for the basic operation of the platform, such as maintaining your login session, remembering language preferences, and securing forms. The platform cannot function properly without these cookies and they cannot be disabled.

Performance and Analytics Cookies

These cookies help us understand how users interact with our platform, including which pages are visited most frequently and where users may encounter technical issues. All data is collected in aggregate form without personal identification.

Cookie Controls

You can control and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the mohd8 platform. Refer to your web browser's guide for more information on managing cookies.

8. Security Measures

mohd8 invests in a robust security infrastructure to protect players' personal data. We use multiple layers of protection that complement one another.

• SSL/TLS encryption for all data transmitted between your device and our servers
• Stored data encryption using the latest industry standards
• Two-factor authentication (2FA) available for additional account protection
• Continuous account activity monitoring to detect any suspicious access
• Internal security audits conducted on a regular basis
• Strict access controls for internal staff based on role requirements

Although mohd8 takes all reasonable steps to protect your data, no system can guarantee absolute security. You are also responsible for keeping your account password confidential and not sharing it with any party.

9. Child Protection and Age Restriction

mohd8 services are for individuals aged 21 and above only. We do not knowingly collect or process personal information of any individual under the age of 21.

The mohd8 account registration process requires mandatory age verification. Any account found to have been registered by an underage individual will be terminated immediately and all related data will be deleted once the verification process is complete.

If you have reason to believe that someone under the age of 21 has registered or is using the mohd8 platform, please contact us immediately via live chat or our support email.

10. Amendments to This Policy

mohd8 reserves the right to update or amend this Privacy Policy at any time. Any amendments will take effect immediately upon publication on our website. We will send a notification to registered users if there are significant changes to the way we process personal data.

It is your responsibility to review this Privacy Policy periodically. Continued use of the mohd8 platform after any amendments are published will be considered as your acceptance of the updated terms.

The effective date above reflects the date this document was last updated. Previous versions of the Privacy Policy may be requested through our customer support team.

11. Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way we handle your personal data, please contact the mohd8 customer support team through the following channels:

• Live Chat: Available 24/7 directly on the mohd8 website in Malay and English
• Email: [email protected]

We endeavour to reply to all privacy-related enquiries within a reasonable timeframe. For requests that require identity verification, our team may ask for additional proof of verification before proceeding with any action on your data.